Answer customers
Keep replies, contact labels and quick answers in one inbox. Paid plans let teammates share and assign conversations.
0CHAT / WhatsApp for your business
Reply faster. Turn chats into sales.
One place to answer customers, share conversations with your team and send WhatsApp campaigns. Start free with one user. Add people and automation when you need them.
₹0 platform plan · 1 user · Templates and campaigns included
Meta messaging charges are separate.
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Illustrative customer conversation
Less chasing. More conversations.
What can you do with 0CHAT?
Send campaigns
Use approved WhatsApp templates to send updates and offers to opted-in contacts. Campaign tools are included from Free.
Automate follow-ups
Start with a chatbot flow. Growth adds a store connection, order updates and cart recovery; Scale adds more capacity and controls.
Your first campaign in three steps.
- 01
Connect your WhatsApp Business account and number.
- 02
Import contacts with permission to message them; submit templates for Meta review.
- 03
Reply to incoming chats or launch a campaign within your plan limits.
Clear monthly pricing
Start free. Grow your team.
Free means no 0CHAT platform fee within plan limits. User replies, template tools and campaigns are included; Meta delivery charges are separate on every plan. No Meta message credits are included. Monthly prices are in INR, plus applicable taxes. Check Meta rates.
Free
₹0 / month
Start replying and run your first campaigns.
1 user · 1 WhatsApp number · 500 contacts
- 1 user included
- User replies and approved template messaging
- 3 campaign launches per month
- 1,000 outbound messages per month
- 1 chatbot flow, labels and quick replies
- Basic campaign delivery reports
StarterRecommended
₹999 / month
Share the inbox with your first sales team.
Up to 3 users · 1 WhatsApp number · 3,000 contacts
- Everything in Free, with higher limits
- Up to 3 users with conversation assignment
- 15 campaign launches per month
- 10,000 outbound messages per month
- 5 chatbot flows and campaign scheduling
- Contact segments and CSV import/export
- Email support
Growth
₹2,999 / month
Connect your store and automate follow-ups.
Up to 10 users · 1 WhatsApp number · 15,000 contacts
- Everything in Starter, with higher limits
- Up to 10 users and team routing
- 60 campaign launches per month
- 50,000 outbound messages per month
- 20 chatbot flows and automated follow-ups
- One Shopify or ERPNext store connection
- Order updates, cart recovery and detailed reports
- Priority email support
Scale
₹5,999 / month
Run a larger team with more control.
Up to 20 users · 2 WhatsApp numbers · 50,000 contacts
- Everything in Growth, with higher limits
- Up to 20 users and role-based access
- 150 campaign launches per month
- 150,000 outbound messages per month
- 50 chatbot flows and two store connections
- API/webhook workflows and advanced reporting
- Assisted onboarding and priority support
- Optional AI with your own provider key; usage extra
Limits reset each billing month. A campaign launch is one broadcast run; scheduled campaigns count when they run. Outbound limits include replies, templates and campaign messages. Contact limits count stored unique contacts. Meta approvals and sending limits apply. No automatic paid overages: contact us to upgrade at a limit. Paid plans renew monthly; request cancellation before renewal to stop future charges.
0CHAT / Custom pricing
Need a different scope?
For teams needing more than 20 users, additional WhatsApp numbers, higher campaign volumes or a defined integration project. Tell us your team size, monthly outbound messages and required connections. Meta delivery charges remain separate.
Share your requirements. We agree deliverables, limits, fees and support in writing before work starts. A custom enquiry does not start a subscription or commit you to a purchase.
Request custom pricing →Before you start.
Are chatbots and broadcast campaigns really free?
Yes! 0CHAT provides free interactive chatbot automation and campaign broadcasting tools on the platform level. The Free plan includes one user, template messaging and three campaign launches each month. Free means no 0CHAT platform fee within plan limits. Meta messaging charges are separate and depend on current Meta rules and recipient markets.
Can my team work from the same inbox?
The product is designed for shared ownership. Teams can route conversations, assign leads, use labels and stages, and keep a record of the next action instead of passing screenshots around.
How does 0CHAT maintain data privacy and compliance?
Read our Privacy Policy for the data used by messaging and connected stores, service providers, and how to request access or deletion. Contact hello@zeronexa.in with security or data-handling questions before connecting sensitive information.
Do messages use approved WhatsApp templates?
Template-based flows are part of the operating model. Verified Meta templates are synchronized directly with your WhatsApp Business account subject to Meta review and messaging rules.
Start with one customer conversation.
Use the Free plan or tell us about your team. We’ll help you choose a plan that fits.
WhatsApp customer conversations, with a plan for your team
Retail and online stores
Start with customer questions and order updates. Add recovery workflows when your store connection and approved templates are ready. Growth includes one Shopify or ERPNext connection; Scale includes two store connections.
Service and sales teams
Keep contacts, quick replies and customer conversations in one workflow. Choose Starter when up to three people need access, or request a custom scope for a larger team.
Start with a manageable campaign
Choose an opted-in audience, prepare a relevant template, review Meta approval and send within your plan limits. Check delivery reports before expanding the next campaign.